Frequently asked questions

Each tile is 3D-printed in high-quality PLA using full-colour multi-material printing, then mounted on a solid oak base for a natural, premium finish.

We print at a fine layer height so ridgelines, valleys and rivers all come through crisply. See the close-up gallery below for the level of detail you can expect.

Standard tiles come in a range of sizes shown on each product page. Custom sizes can be arranged — just get in touch before ordering.

Yes — every product page has an optional custom text field (+£5). Use the notes box to tell us exactly where to place it.

Custom tiles are made to order and typically ship within 5-10 working days. Stock items from the Shop section ship within 2-3 working days.

Please contact us for international shipping.

Keep it out of direct sunlight and away from heat sources (PLA softens above ~60°C). Dust with a soft dry cloth; avoid harsh cleaners on the oak base.

Custom-made items are non-refundable unless faulty. Stock items can be returned within 14 days in original condition.

Any text you enter is printed exactly as provided, so please double-check spelling and details before placing your order. We can't accept responsibility for mistakes in the text you submit.

If your model hasn't gone into production yet it may still be possible to make changes - please contact us as soon as possible and we'll do our best. Once printing has started, changes are no longer possible.